Privacy policy
Last updated: August 25, 2026
This Privacy Policy describes how Volosia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from volosia.us or communicate with us.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
- Device Information: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers via Shopify Payments), email address, and phone number.
- Customer Support Information: Contact information and communications sent to our support team.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide our services to you, which includes:
- Offering products for sale, processing payments, and arranging for shipping and fulfillment of your order.
- Keeping you updated on order confirmations, tracking details, and account updates.
- Screening orders for potential risk or fraud.
- Providing you with customer support and responding to inquiries.
- With your permission, providing you with targeted promotional messages or marketing updates.
3. SHARING PERSONAL INFORMATION
We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use payment processors (including Shopify Payments) to process credit card transactions securely. We do not store or retain raw payment card details on our servers.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, and similar technologies to power and improve our Site, remember your preferences, and analyze website usage. You can manage or disable cookies through your browser settings; however, disabling cookies may impact your user experience or disable certain features on our website.
5. YOUR RIGHTS (GDPR & CCPA)
Depending on your place of residence, you may have the following rights regarding your personal information:
- Right to Access / Know: You have the right to request access to personal information we hold about you.
- Right to Erasure / Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
- Right to Correction: You have the right to request that we correct inaccurate personal data.
- Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal data for cross-context behavioral advertising.
To exercise any of these rights, please contact us using the information provided below.
6. DATA RETENTION
When you place an order through the Site, we will retain your order information for our records unless and until you ask us to erase this information, except where retention is required by law (e.g., tax or financial reporting obligations).
7. SECURITY
We implement appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact us using the details below:
Trade Name: Volosia
Email: contact@volosia.us
Phone: 1 (832) 897-3051
Physical Address: 119 Ballantrae Ln, Houston TX 77015, United States